TurboStats ScoreKeeper FAQ

The most frequently asked questions about ScoreKeeper

 

Q:  What is the difference between ScoreKeeper 6 and 7
A:  The basic scoring features are the same between the two versions.  ScoreKeeper 7 provides some advanced scoring features along with a much more robust pitch charting engine which aids in decision making during the games.  The following features are included in version 7 but not in 6.0:
  • New Pitch Chart Mode with one click on/off (if charting one team)
  • Batter's view of pitches hit by zone and type.  Supports All Games.
  • Export game files by beaming to another PDA or Sending via BlueTooth or Email
  • Option for entering errors on foul balls
  • Option for selecting past ball or wild pitch using ON > by Dropped third strike
  • Option for On> by Sac Bunt (choice of Error or Fielder's Choice)
  • Option to advance runners by Defensive Indifference
  • Option for DP in the fielding positions (Flex)
  • Click here for screen images of Version 7.0
Q: Will ScoreKeeper work without a copy of TurboStats
A:  ScoreKeeper is a live game scoring program designed to take advantage of the convenience of the Palm PDA platform for it's size, battery life, instant on and touch screen interface.  You can store unlimited games on the PDA (only limited by memory) and view basic stats right on the PDA screen for individual games and ALL games.  Due to the limited screen size only 11 batting stats and 12 pitching stats are viewable on the PDA.  Without TurboStats on the PC you can hotsync and print individual game scorebook pages and play by play reports but not seasonal stat reports.  TurboStats on the PC is designed for advanced statistic reporting of up to 300 stats per player with Righty vs Lefty breakdowns (Pro Version).  TurboStats also prints Spray Chart diagrams and allows reports to be created for conference, non conference, tournament and other game types.  If you are a fan, parent or youth coach who does not require printed reports or does not need to analyze performance data, you can use ScoreKeeper standalone with good results.  TurboStats can be added in the future if you needs change.  To see all the other features in TurboStats click here: TurboStats Features.  Use the back button on your browser to come back to this page.
Q: Will ScoreKeeper work on a Laptop?
A:  No and Yes.  No because there is nothing we can sell you to make it work.  Yes because Palm offers developers an emulator program that can popup a Palm session on your PC or Laptop.  We don't support this functionality but if you visit Palm's developer site you can get a copy of the emulator from them.  visit the Palm Developer Site.  Please don't call our support site on this issue.  If you use the emulator you are on your own. It does work well but you won't be able to hotsync and must know how to manually move games from the emulator to your palm user backup directories.  And by the way,  you must have a palm to do this because you need the palm desktop software loaded on your PC regardless.
Q: How do ScoreKeeper and TurboScore for laptops compare?
A: Well maybe the best question is how does scoring on a laptop compare with scoring on a Palm PDA.  In our opinion, there is no comparison. The PDA is much easier.  The PDA is better in the sunlight, batteries last about 10 times as long, touch screen is fantastic and its much easier to sit there with a Palm in your hand than a Laptop on your lap (especially in the rain).  There are some users who have scoring booths with power available.  For these situations we still recommend ScoreKeeper because it's easier to use and tracks up to 300 stats.  TurboScore is a nice program that looks like a scorebook page on your laptop and is easy to use.  However it will only export about 50 stats into TurboStats and won't support righty vs lefty stats or fielding by individual positions.  If you want TurboScore for your laptop, we suggest you get TurboStats Complete to go with it.  For more information about TurboScore, visit this page.  TurboScore .  Use your browsers BACK button to come back to this page.
Q: Besides the Palm Tungsten E2, what other PDA's will run ScoreKeeper?
A: ScoreKeeper is designed to run on any Palm OS PDA.  If you will be using it outside, get a high resolution color screen or monochrome.  Low resolution screens like the Z22 are hard to see in the sunlight.  Treo650, Tungsten C, E2, TX and Zire 72 are great choices.
  • Any Palm Pilot, Handspring Visor, Treo 600 or 650, IBM Workpad or Sony Clie with any Palm Operating System 3.0 or higher and  least 250k available memory.
  • ScoreKeeper App requires 200K free space.  Each game requires approx 8-12K (based on number of events).  
    example: A 2 MB Palm can hold about 200 concurrent games.  Games can be removed after Hot Sync for Unlimited Capacity.  The Tungsten E2 has 32 MB.
     
  • DOES not work on Pocket PC, IPAQ, HP Jordana or any other CE handheld.  Only on Palm OS Operating Systems.  Works on all model Palm Pilots, Handsprings and Sony Handhelds.  Does not support the Treo 700.
Q: Are there plans to support Windows Mobile PDA's or Pocket PC?
A: Yes, however we have no release data and don't expect anything to be available real soon.  ScoreKeeper 6 & 7 have been tested for years on the Palm and are highly reliable. Right now the Palm is the way to go.  You can use both the Palm and Pocket PC on the same PC.
Q: How does TurboStats and ScoreKeeper compare with competitive systems?
A: First off, TurboStats is the original and oldest company on the market providing baseball PDA scorekeeper software.  As competitors come and go in the market, TurboStats has been in business for over 14 years supporting our customers.  As far as features go, TurboStats is the market leader.  The following is a list of features you should consider before purchasing any competitive software.
  • Reliability.  If it crashes it's worthless.  TurboStats products are highly reliable and used by thousands and thousands of schools.  That's one of  top reasons users tell us when they trade in a competitors product for TurboStats
  • Selected by Palm Inc.  see story
  • Keep all games on the PDA till you delete them.  Some products only keep one game on your PDA and you can't use the previous game data for scouting or stats.   ScoreKeeper stores unlimited games and displays spray and pitch chart data on screen during the game when you need it.
  • 300 plus stats.  No other PDA products track as much.
  • Ease of Use, Ease of Use, Ease of Use...just ask our users.  Quotes
  • No Support Contract Required ( other companies charge $50 annually for support)
  • Updates and new features added frequently.  No other company has released more version updates for statistics tracking than TurboStats.
  • Pitch Charting
  • Career Stats
  • Fielding Stats (some competitor product don't track fielding)
  • Real Spray Charts (some competitor product just put numbers in right, center and left field and call that spray charting)
  • Spray chart data viewable during the game (and for all games that player played in)
  • Pitch chart data viewable during the game (and for all games that player played in)
  • Guaranteed to work as advertised.
  • Cost.


Q: Do I still need a paper scorebook?

A: No,  If you want to still keep one you can but you will quickly find you can live without it.  ScoreKeeper will print a full scorebook page on your PC

Q: Does ScoreKeeper track all the stats found in TurboStats?

A: YES.  ScoreKeeper even tracks righty/lefty batting and pitching and fielding by position.  

Q: The game moves so fast,  Will I be able to keep up with ScoreKeeper ?

A: NO PROBLEM.  ScoreKeeper is so intuitive that you can use it live as soon as you get it.  The integration with TurboStats for reporting is first rate and the product reliablity is so high that even Palm Inc choose it for their Major League Baseball project.  Fans a Pacific Bell Park download ScoreKeeper and score the game without any instruction book or help.  You don't have to know anything about Palms or Computers to score with ScoreKeeper   

Questions from a Customer:   "I just gave up on one of your competitor's products and am now looking for another product to keep score for my daughter's softball games.  I downloaded the demo and played with it last night and was impressed.  A couple questions:"  - April 4th 2003

Q1:    The free download has some limits on functionality.  How can I evaluate the fully integrated version?  Some of the issues I had with your competitor's product had to do with integration between PDA and computer, and I cannot evaluate that with your free download.  The last product I looked at seemed great until I tried to use it with real games, real situations, real stats.

Answer:  With the TurboStats 11.0 demo you can import a game but it will only import the first 3 players.  This will allow you to try it out fully. Create a lineup in TurboStats with the same names as the PDA and then you can test it. When you are prompted to enter a ScoreKeeper password just by pass that screen. Make sure you downloaded the full ScoreKeeper demo package and not just the .prc file. You can't test it with the sample team file as it has more than 6 games entered already and that is also a trial limit.  Create a new team file for testing.  

Q2:    The most serious problem I had with your competitor's product had to do with making substitution corrections during and after the game.  There are often large scale substitutions, especially in practice games, that are impossible to fully enter in the PDA when they happen, so I have to go back after the game and correct them.  Can sub changes also be made on the computer after the game is uploaded?  Can I change any substitution, enter new ones, mid inning, mid-batter?  This is where the other software I evaluated died, so it is very important to me, and I'm concerned that the free download version will not allow me to adequately evaluate this.

Answer:  ScoreKeeper handles changes easily. Just scroll back in the game and press the EDIT button. You can change anything with EDIT. Change the batter, the pitcher, pitch counts or any of the stats.  You can also make any changes you want on the computer in TurboStats 12.0 after you import the game. This is the most flexible and complete system on the market. 

Q: How stable is the Software.  Does it crash?

A:  ScoreKeeper has been tested and is currently in use by thousands of teams.  It's very reliable.  

Q. How long do the Palm Pilot batteries last ?  are they lithium?

Tungsten E2 last about 10 hours.  You can also work with the PDA plugged in for unlimited use

Q. What will I do with all the extra time ScoreKeeper will save me ?  

A:  It's really up to you.  Some people like getting home to their families sooner while others like to spend it by preparing for their next game or practice.  Many others just get caught up viewing all the detailed reports and graphs it makes in TurboStats.  However you spend it we guarantee you'll never go back to paper scoring.  ScoreKeeper is just too cool.

Q. Is there a way to beam game files to other palm's running ScoreKeeper ?  

A:  This functionality is now built into version 7.0 Pitch Chart Edition

A:  Here is a third party utility for version 6.0.  The program is called "FileMan" from Michael Waldron ($10 registration fee)  Download FileMan  from PalmGeam.com

Q. Is there a way to track just my son and not the entire team using ScoreKeeper ?  

A: You can create a lineup with one batter with the Bats box checked and just score him. Add some additional players without their bats box checked and when he is up Use MENU International tiebreaker to put the correct runners on base. When the inning is over and the other team is up use Menu > Mercy rule to get back to your team. That should work for you.

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