Thank your for your interest in our products.  Below are some of the most commonly asked presales questions.

Q: What is the difference between TurboStats Complete . ProSeries and ScoreKeeper?
A: 

The main difference is the ProSeries version can break down a batters stats vs right or left pitching, pitchers stats by right or left batting and fielding stats by individual positions.  Most ScoreKeeper users get the ProSeries version because ScoreKeeper automatically does the right vs left and fielding breakdowns automatically.  You also get a practice planner in the Pro version.  The main difference between ScoreKeeper Standard and Pro is that Pro provides pitch charting.  Keep in mind that ScoreKeeper Standard is a full featured scoring product and not a stripped down product like our competitors basic edition. Here is the full comparison chart.

Features 

ScoreKeeper  
Standard
ScoreKeeper 
Pitch Chart Pro
TurboStats
Batting
TurboStats
Complete
TurboStats
ProSeries
Turbo
Scout
List Price $69.95 $99.95 $39.95 $69.95 $99.95 $49
Web order discount $10 $10   $10 $10 $20
Score games live 
(pitch by pitch)
 X X        
Enter stats from scorebook     X X X  
Import stats       X* X* X2
Export games X* X*   X* X*  
Print completed scoresheets X X        
Design blank scorebook pages       X X  
Print box score X* X*   X* X* X2
Create box score web page X* X*   X* X* X2
Print play-by-play X X        
Create play-by-play web page X X        
Print individual game report X X X X X  
Edit Stats from desktop     X X X  
Edit/Undo games on PDA X X        
Infield Hits/bunts X X X X X  
Beam lineups to other ScoreKeeper users X X        
Beam game files to other PDA's   X        

Statistics

           
Batting statistics  X X 54 54 104  
Pitching statistics  X X   52 92  
Fielding statistics  X1 X1   12 80  
Batting stats vs. left/right pitchers  X1 X1     X  
Pitching stats vs. left/right batters  X1 X1     X  
Fielding by Positions X1 X1     X  
Batting Stats by Count         X  
Create Game Types 
conference, non-conference, etc
 X X X X X  
Individual game statistics reports X X X X X  
Create HTML statistics       X X  
Fully customized stat reports     X X X  
Leader reports     X X X  
League standings/team records       X X  
League stat merge with leaders       X X  
           
             

Spray Charts 

           
Enter Spray Charts X X X X X  
View Spray charts  X X X X X X2
Display batter hits by type  X X X X X X2
Display batter hits by direction  X X X X X X2
Print spray charts     X X X X2
Show vs. team,  or pitcher  X X       X2
Show vs. team,  or batter  X X       X2
Show Pitching History X3 X3       X2
Show Pitch Types by Count X3 X3       X2
           

Other Features 

           
International Tiebreaker X X        
Mercy Rule
(end inning with less than 2 outs)
X X        
Computerized Batting Order       X X  
Game Lineup Creator     X X X  
Custom Lineup Card Creator       X X  
Print Inning by Inning Fielding Lineups
(with up to 9 diagrams per page)
    X X X  
Career Stats     X X X  
Practice Planner         X  
League Scheduler         X  
Animated Situational Diagramming         X  

*  TurboStats and ScoreKeeper bundle is required
1  Stats are tracked but not viewable without TurboStats PC Software
2  A copy of ScoreKeeper is required to use this feature
3  Stats are tracked but not viewable without TurboScout PC Software

Q:  What is new in ScoreKeeper 7.1
A:  The basic scoring features are the same between the two versions.  ScoreKeeper 7.1 Pitch Chart Ed provides a much more robust pitch charting engine which aids in decision making during the games.  The following features are new in version 7.1
  • New Pitch Chart Mode with one click on/off.  (pitch chart PRO edition only)
  • Batter/Pitcher view of pitches hit by zone, type and count. (pitch chart PRO edition only)
  • Share game files by beaming or Sending via BlueTooth or Email (pitch chart PRO edition only)
  • Option for entering errors on foul balls
  • Option for selecting past ball or wild pitch using ON > by Dropped third strike
  • Option for On> by Sac Bunt (choice of Error or Fielder's Choice)
  • Option to advance runners by Defensive Indifference
  • Option for DP in the fielding positions (Flex)
  • Orders the out #'s  for Double Plays in the order they occurred
  • Includes balls and strikes thrown in the Scorebook page pitcher summary
  • Click here for screen images of Version 7.1
Q: Will ScoreKeeper work without a copy of TurboStats
A:  ScoreKeeper is a live game scoring program designed to take advantage of the convenience of the Palm PDA platform for it's size, battery life, instant on and touch screen interface.  You can store unlimited games on the PDA (only limited by memory) and view basic stats right on the PDA screen for individual games and ALL games.  Due to the limited screen size only 11 batting stats and 12 pitching stats are viewable on the PDA.  Without TurboStats on the PC you can hotsync and print individual game scorebook pages and play by play reports but not seasonal stat reports.  TurboStats on the PC is designed for advanced statistic reporting of up to 300 stats per player with Righty vs Lefty breakdowns (Pro Version).  TurboStats also prints Spray Chart diagrams and allows reports to be created for conference, non conference, tournament and other game types.  If you are a fan, parent or youth coach who does not require printed reports or does not need to analyze performance data, you can use ScoreKeeper standalone with good results.  TurboStats can be added in the future if you needs change.  To see all the other features in TurboStats click here: TurboStats Features.  Use the back button on your browser to come back to this page.
Q: Will ScoreKeeper work on a Laptop?
A:  No and Yes.  No because there is nothing we can sell you to make it work.  Yes because Palm offers developers an emulator program that can popup a Palm session on your PC or Laptop.  We don't support this functionality but if you visit Palm's developer site you can get a copy of the emulator from them.  visit the Palm Developer Site.  Please don't call our support site on this issue.  If you use the emulator you are on your own. It does work well but you won't be able to hotsync and must know how to manually move games from the emulator to your palm user backup directories.  And by the way,  you must have a palm to do this because you need the palm desktop software loaded on your PC regardless.
Q: How do ScoreKeeper and TurboScore for laptops compare?
A: Well maybe the best question is how does scoring on a laptop compare with scoring on a Palm PDA.  In our opinion, there is no comparison. The PDA is much easier.  The PDA is better in the sunlight, batteries last about 10 times as long, touch screen is fantastic and its much easier to sit there with a Palm in your hand than a Laptop on your lap (especially in the rain).  There are some users who have scoring booths with power available.  For these situations we still recommend ScoreKeeper because it's easier to use and tracks up to 300 stats.  TurboScore is a nice program that looks like a scorebook page on your laptop and is easy to use.  However it will only export about 50 stats into TurboStats and won't support righty vs lefty stats or fielding by individual positions.  If you want TurboScore for your laptop, we suggest you get TurboStats Complete to go with it.  For more information about TurboScore, visit this page.  TurboScore .  Use your browsers BACK button to come back to this page.
Q: What are the Specs on the Tungsten E2 Model?  (Sold Separately)
OPERATING SYSTEM
Palm OS® Garnet (v5.4)
PROCESSOR
Intel 200MHz Xscale
DISPLAY
320x320 Transflective TFT color display with better color saturation, supports more than 65,000 colors
BATTERY
Rechargeable Lithium Ion battery

STEREO HEADPHONE JACK
Accepts standard stereo headphones for audio playback (sold separately)
 MEMORY
32MB (26MB actual storage capacity).  
Non Volatile: Won't lose memory if battery dies completely.

Holds 100's of ScoreKeeper games

  
EXPANSION SLOT
Supports SD, SDIO and MultiMediaCard expansion cards (sold separately)
5-WAY NAVIGATOR BUTTON
Access information with just one hand
SUPPORTED DESKTOP SYSTEM REQUIREMENTS
• PC running Windows 2000 or XP with one available USB port (requires admin rights to install)
or
• Mac OS X, version 10.2.6 to 10.3 (requires admin rights to install)
REMOTE EMAIL AND INTERNET ACCESS REQUIREMENTS
Requires compatible Bluetooth phone, data service from a mobile service provider and an ISP, sold separately
SIZE AND WEIGHT
Height
4.5 in.
Width
3.1 in.
Thickness
.59 in.
Weight
(Handheld + Stylus)
4.7 oz.
BUILT-IN BLUETOOTH® WIRELESS TECHNOLOGY Communicate wirelessly and share files, photos and more with nearby devices enabled with Bluetooth® wireless technology

 
Besides the Palm Tungsten E2, what other PDA's will run ScoreKeeper?
A: ScoreKeeper is designed to run on any Palm OS PDA.  If you will be using it outside, get a high resolution color screen or monochrome.  Low resolution screens like the Z22 are hard to see in the sunlight.  Treo650p, 700p,750p,755p, Tungsten C, E2, TX and Zire 72 are great choices.
  • Any Palm Pilot, Handspring Visor, Treo 600 or 650, IBM Workpad or Sony Clie with any Palm Operating System 3.0 or higher and  least 250k available memory.
  • ScoreKeeper App requires 200K free space.  Each game requires approx 8-12K (based on number of events).  
    example: A 2 MB Palm can hold about 200 concurrent games.  Games can be removed after Hot Sync for Unlimited Capacity.  The Tungsten E2 has 32 MB.
     
  • DOES not work on Pocket PC, IPAQ, HP Jordana or any other CE handheld.  Only on Palm OS Operating Systems.  Works on all model Palm Pilots, Handsprings and Sony Handhelds.  Does not support the Treo 700.
 
Q: Are there plans to support Windows Mobile PDA's or Pocket PC?
A: Yes, however we have no release data and don't expect anything to be available real soon.  ScoreKeeper 6 & 7 have been tested for years on the Palm and are highly reliable. Right now the Palm is the way to go.  You can use both the Palm and Pocket PC on the same PC.  Although we don't support it, ScoreKeeper will run on a Windows PDA with optional StyleTap Software running.  Visit StyleTap.com for more information.
Q: How does TurboStats and ScoreKeeper compare with competitive systems?
A: TurboStats is the original and oldest company on the market providing baseball PDA scorekeeper software.  As competitors come and go in the market, TurboStats has been in business for over 14 years supporting our customers.  As far as features go, TurboStats is the market leader.  The following is a list of features you should consider before purchasing any competitive software.
  • Full featured products, not stripped down limited "BASIC" versions like some of our competitors
  • Reliability.  If it crashes it's worthless.  TurboStats products are highly reliable and used by thousands and thousands of schools.  That's one of  top reasons users tell us when they trade in a competitors product for TurboStats
  • Selected by Palm Inc.  see story
  • Keep all games on the PDA till you delete them.  Some products only keep one game on your PDA and you can't use the previous game data for scouting or stats.   ScoreKeeper stores unlimited games and displays spray and pitch chart data on screen during the game when you need it.
  • 300 plus stats.  No other PDA products track as much.
  • Ease of Use, Ease of Use, Ease of Use...just ask our users.  Quotes
  • No Support Contract Required ( other companies charge $50 annually for support)
  • Updates and new features added frequently.  No other company has released more version updates for statistics tracking than TurboStats.
  • Pitch Charting
  • Career Stats
  • Fielding Stats (some competitor product don't track fielding)
  • Real Spray Charts (some competitor product just put numbers in right, center and left field and call that spray charting)
  • Spray chart data viewable during the game (and for all games that player played in)
  • Pitch chart data viewable during the game (and for all games that player played in)
  • Guaranteed to work as advertised.
  • Cost.